FREQUENTLY ASKED QUESTIONS

The best way to set up a showing is on our Availability page. Select the unit you are interested in, click "Contact Us" and complete the form or call 336-209-5987.

We manage properties for the property owner. It is their decision to rent their home under the Section 8 program. If the property is available under that program, it will be listed in the property details. 

You can fill out an application on our Availability page by clicking "Apply Now" on the property you are interested in renting. Here you will also be able to upload all required documents.

Our application process typically takes 2-3 business days.  However, it could take longer if there is a delay in receiving your rental verification back from your most recent landlord.

We do require a minimum credit score, but there may be options available to counter a low credit score. For example, adding a co-signer or paying a double deposit are alternatives for renters with a low credit score.

• Monthly gross income must be three times the monthly rental amount*
• A background check 
• A credit check 
• ​Rental verification from your current landlord, if you are currently renting another property

The application fee is not refundable.

 Yes, proof of renter's insurance is required before moving into the property. The policy must have a minimum of $100,000 in liability; we prefer $300,000. You must add Belvedere Properties, LLC as additional insured. If you do not provide us a copy of your renters' insurance by your move-in date, you cannot pick up your keys. 

If your application is approved, it is good for 30 days for any of our properties. You can transfer the application to another property without reapplying.

Once you are approved, we will hold a property when we receive the security deposit once you are approved. Then we will schedule your move-in date. 

When a move-in date is established, a lease will be sent to your email for you to electronically sign. We also require a security deposit upon approval your application(s). The rent and pet fee, if applicable, must be paid by separate checks. We accept certified checks, and credit/debit cards (only 10 days prior to moving in). We will NOT accept cash or personal checks.  

If you move in on the 19th of the month or before, you will be responsible for paying the prorated rent before you move in.  If you move in on or after the 20th of the month, you will be responsible for paying the remainder prorated rent for that month plus the next month's full rent.

For example, your rent is $1,000/month, and you are moving in on the 15th. You will pay the security deposit plus the prorated rent from the 15th to the last day of the month.  

Once your lease is signed, we require the security deposit to be paid upon approval of your application(s). Rent and pet fees can be paid after that, but they are due before you move in to the property. We require these payments to be

made with certified funds, but online payment may be possible. A link to set up your tenant portal will be sent via email. There you can make future rent payments and submit maintenance requests.

We use a 30-day proration calculation no matter how many days in the month there are. For example, your rent is $1,000/month. $1,000 divided by 30 days equals $33.33 per day. If you move in on the 15th of a month with 30 days, your rent due would be $33.33 multiplied by 16 days (the 15th move-in day counts), which equals $533.33 due before moving in to the property.

• Valid government issued identification
• Your 2 most recent pay stubs, or other verification of your income
• Proof of proper immigration status, if not a US citizen
• Non-refundable application fee paid online 
• No application will be processed until it is complete, including all documents and authorization forms. 
• Everyone living in the property 18 years or older must complete an application. 
• Please list all dependents (children) and pets if applicable.

Our leases require a 60-day written notice to vacate.

You must sign the Tenant Property Release Form. You can do that by clicking here.  You also need to turn your keys in at our office. You can drop them off or mail them to our office, but please be aware you will be charged rent until we have received your keys and property release form. It is VERY important we have your new mailing address because this is where we will send any information about your security deposit.

Under N.C. law, we have 30 days to provide you with an accounting of your security deposit. If for some reason we need more time, the law allows us to give you notice during the 30-day period that we need more time, and that allows us to extend the deadline to give you your accounting by another 30 days.

The owner decides what they would like to do in this situation. If the owner desires, they can file a request for a  money judgement for the amount due with the courts.

In N.C. the landlord can charge for any damages above normal wear and tear. For example, small scuff marks on the wall are not something for which we would charge. However, we would charge for paint on the carpet.

It happens and we understand. Please contact us ASAP to work out the next steps.

They must submit an application like you did. If they are approved, they can be added to the lease.  You CANNOT sublease the property yourself, and if you do (or just let them move in unofficially), you will be in breach of your lease. 

That depends on if they are financially on the lease or if they are a permitted occupant. If they are just a permitted occupant, you, as the leaseholder, can remove them. If they are financially on the lease, you will have to show the owner that you can pay the rent without them. 

Log into your tenant portal and put in your work order there.

Sorry, but if it is after hours, you will need to call a locksmith.

Rent is due by the 5th and is late on the 6th of the month.  If the 6th falls on a weekend or a holiday, your rent will be due on the next business day.

Your late fee is 5% of your total monthly rent amount. This will be required to be paid with your next rent payment.

First, stay in touch with us, and let us know what is going on with your situation. We normally file for evictions each month between the 10th and the 12th. We then get a court date in small claims court, and they will hear the case. Depending on the outcome of the case, we then file the paperwork with the Sheriff, who handles the eviction of the property.

Yes, you need to make sure the air filters are changed monthly. You need to keep the property cleaned, the grass cut, the bushes trimmed, and ensure the smoke detectors are working. Check your lease for other items for which you could be responsible. 

Great! Give us a call, and we can talk about how to do that for your specific property. 

If it is an emergency that needs a response from the fire department, police, or EMS, then call 911.  If not, call our office anytime, and the phone message will walk you through how to reach us after hours.

Sure, we are happy to help. We have a buyer's agent that is here to walk you through that process. Just give us a call at 336-209-5987.